Data protection declaration

Tonsynr Intelligent Technology Co., Ltd. (China) (hereinafter referred to as Tonsynr) thanks you for your interest in our company and its products and services. Protecting the security of your personal data is of great importance to us throughout our business processes.

Tonsynr Intelligent Technology Co., Ltd. (China) operates the entire international website of Tonsynr and its affiliated web applications. This data protection statement applies to all websites, applications operated by Tonsynr, as well as other personal data processing within Tonsynr. This does not include websites to which we link externally.
  • Personal data
    Personal data is any information relating to an identified or identifiable natural person. This includes information such as your real name, address, telephone number or date of birth. Information that cannot be directly linked to your real identity is not personal data.


    Your rights
    With regard to your personal data, you have the right to request that we provide you with information, correction, deletion or restriction of processing of your data in accordance with legal provisions. Upon request, we will provide you with your data in a structured, commonly used and machine-readable format. If we use your data based on your consent (e.g. when you sign up for our email newsletter), you can withdraw your consent at any time. As of the date of withdrawal, we will no longer use your data for these purposes. If we have a legitimate interest in processing your data, you can also express your objection to us. In this case, we will stop processing your data. If we process personal data for direct marketing purposes, you can object to the processing of such data at any time without submitting a reason. In this case, we will no longer use the data for direct marketing purposes.


    Data erasure
    We will delete your data if it is no longer needed for some purpose. Please note that each time data is deleted, it is initially only locked and completely deleted after a period of time to prevent accidental deletion or potential intentional damage. For technical reasons, the data is copied to backup files or replicated via service mirroring, if necessary.


    We will not forward, sell or otherwise share your personal data with persons outside of tonsynr, unless this is necessary for the performance of a contract or for the provision of services in the course of order processing, or if you have expressly consented to this.
  • Collection and processing of personal data
    Whenever you use our website, data is collected via log files, search engines and forms. When you visit our website, our web server permanently stores the following information for system security reasons: connection data of the inquiring computer; which of our websites you have visited; date and duration of visit; identification data of the browser and operating system used; which website you came from. We do not collect other personal information such as your name, address, telephone number or e-mail address unless you provide it voluntarily, for example when registering, participating in surveys, competitions, concluding a contract or requesting information. The stored data will be used to track misuse of the web server and will be deleted afterwards.


    Right to object, withdraw consent and delete
    You can set your browser as desired and generally prevent the setting of cookies. You can then choose to allow, generally accept or reject cookies on a case-by-case basis. Cookies can be used for various purposes, for example to identify previous connections of your device to our website (persistent cookies) or to save the last page visited (session cookies). You have given your explicit consent to the processing of your personal data, which you can revoke at any time. Please note that the legal validity of processing based on consent until revoked remains unaffected.


    Google Analytics
    We use Google Analytics to analyze and statistically evaluate the use of the website. The data collected is used to optimize our website and our marketing campaigns.
    Google Analytics is a web analytics service operated and provided by Google.


    Storage period
    Google Analytics stores cookies in your web browser for a period of two years from your last visit. These cookies contain a randomly generated user ID that is used to recognize you the next time you visit the website.
    The recorded data is stored together with a randomly generated user ID in order to evaluate anonymous user profiles. These user-related data are automatically deleted by us after 2 years.


    Heatmaps
    We randomly analyze movement, click and scroll behavior on your website to improve the page design. The service randomly records a small portion of session data. The data is stored anonymized and deleted after 365 days.

  • Scope of social media data collection
    The information we collect strictly complies with the requirements of each social media platform and may include:
    Account information: such as user name, email address, mobile phone number and other registration information.
    Content data: pictures, texts, videos, comments, likes and private messages you post.
    Behavior data: browsing history, interactive behavior (such as sharing, collection), device information (IP address, device model, etc.).

    Purpose of data use
    Your information will be used for the following legal purposes:
    Provide personalized services (such as content recommendation, advertising).
    Optimize product functions, maintain platform security and combat violations.
    Comply with laws and regulations and respond to legal requests from the government or law enforcement agencies.

    Data sharing and disclosure
    We only share data in the following circumstances:
    With your consent: such as authorizing third-party applications or services.
    Legal requirements: To cooperate with legal procedures or protect public interests.
    Partners: Share with trusted partners (need to sign a confidentiality agreement), but will not sell your personal information.


    Your rights
    You have the right to:
    Access, correct or delete your personal information.
    Withdraw authorization or cancel your account (need to apply through customer service).
    Adjust privacy preferences through settings (such as turning off personalized ads).


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